ArkBar Docs Market Subscriber & User Support Guide

For more information on the new ArkBar Docs, or to subscribe, please visit the ArkBar Docs page in the HotDocs Market.
See also the HotDocs Market Subscriber & User Support Guide.  



Frequently Asked Questions

What is ArkBar Docs?

ArkBar Docs is the ArkBar's premier automated document assembly program. ArkBar Docs is designed to run through the new HotDocs Market, an ecommerce platform offering expertly crafted templates published by the ArkBar and automated using proven HotDocs technology. The new cloud-based ArkBar Docs available through HotDocs Market enables you to access your forms from a wide range of devices and locations, including PCs, Macs, iPads, and Android devices. ArkBar Docs is constantly updated by the ArkBar, and through HotDocs Market you have access to the most up-to-date version of each of the hundreds of forms available in ArkBar Docs.

What is document assembly or document automation?

Document automation or assembly refers to a system designed to use form templates and algorithms to generate completed forms that require little or no additional customization by the attorney. The user answers a few questions and the program takes the stored data to create any number of specific forms. The value of using a program like ArkBar Docs to generate your forms has been compared with going to a tax program like TurboTax from forms picked up at your local post office.

What is HotDocs Market?

HotDocs Market is a marketplace designed for legal professionals who are frustrated with the amount of time they have to dedicate to creating forms and contracts. HotDocs Market is a source to purchase expertly crafted templates from the ARKBAR. More information about HotDocs Market can be found here.

What forms or practice areas are available in ArkBar Docs?

ArkBar Docs includes forms in several practice areas including probate, real property, criminal law, business law, and family law. The forms library is constantly being updated. For the current list of available forms and practice areas, visit the ArkBar Docs page in HotDocs Market.

When will new forms be added (and which ones) and how will I get them?

The ArkBar relies on member volunteers to update and expand content in our form libraries. We have a number of libraries currently under review and development. For example, the ArkBar Legal Forms Committee has the goal of  adding or updating 100 forms each bar year to the ArkBar Docs product.
As a ArkBar Docs subscriber, you automatically get access to new forms during your subscription term. When you login to HotDocs Market and access ArkBar Docs, you always get the latest version of ArkBar Docs, including all updated and expanded content. There's no need to download any software updates or install any new form libraries with the new ArkBar Docs.
If you have suggestions for updates or new content, or would like to get involved in the process, please email us at 

I currently have an ArkBar Docs subscription. Do I have to set up a new account in the Market?

No, the ArkBar is working with HotDocs to "bridge" existing ArkBar Docs subscribers to the new platform. All current ArkBar Docs subscribers will be able to use the new product under their existing subscriptions until their current subscription expires.

Can I use ArkBar Docs on my iPad?

Yes, the new ArkBar Docs is available on any device with a web browser, including iPads, iPhones, Macs, PCs, Windows phones, and Android devices.

Can I use my answer files from the desktop version in the new ArkBar Docs in HotDocs Market?

Yes. When you select a form to work on in the new ArkBar Docs you are given an option to start a new session, use an existing session, or upload an answer file. The last option allows you to import your existing answer files into the new ArkBar Docs.

How different is the new ArkBar Docs? Is there any training available?

While offering much greater functionality and ease of access, the new ArkBar Docs does maintain some of the look and feel of the prior version, hopefully enough so that members should be able to make the switch with little or no disruption to their practice.  
The ArkBar and HotDocs have set up a number of live demo webinars on the new ArkBar Docs. A recorded demo also will be available on-demand. More information can be found on the
ArkBar Docs website.

Where are my answer files saved with the new ArkBar Docs?

HotDocs Market automatically saves your sessions every 30 seconds. At the end of a session when your form is prepared by ArkBar Docs, you also have the option to save the answer file to your local computer or network. Whether or not you choose to save a local copy, your work is saved in HotDocs Market for you.
If you want to remove your work product from Market, you should first save a local copy as described above. After that you can view all of your sessions and delete those you no longer need or want, or any sessions you don't want stored in Market for you.

Can I share my files within my firm?

Yes. If you purchased multiple subscriptions, HotDocs Market is set up for you to be able to share content between them.  For more information on this process, visit HotDocs Market's support page or contact HotDocs Customer Service.
Note that HotDocs Market does not save your completed forms but rather your working sessions, from which you can of course regenerate the final documents. If it is your practice to save the finished documents, then you should continue to use your existing process for document storage and retention.

What if I have issues with ArkBar Docs?

Technical issues with ArkBar Docs should be directed to HotDocs Customer Service at (800) 828-8328 option 2 and/or
Questions, complaints, or suggestions relating to content can be directed to the ArkBar  at 501-801-5661 or